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Free shipping in Italy for purchases over €50 - Free returns in Italy and the EU
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Payments

The following forms of payment are accepted by Loverlock:

CREDIT CARD

At the time of purchase, customers enter their credit card details into a secure electronic banking system, powered by Shopify Payment powered by Stripe.
It is possible to make purchases using Visa, Mastercard, American Express and all the main cards and international digital payment systems.

CREDIT CARD SECURITY

All transactions are processed through a secure server, guaranteeing Loverlock customers maximum data protection.
Loverlock.it Customer Service operators are in no way authorized to request or accept credit card numbers and/or validity details.
In order to guarantee greater protection on purchases made in the e-commerce sector, Lovelock  recommends its customers to join the services (for example Verified By Visa or Mastercard Securecode) by requesting a PIN security code with which to make their purchases in complete safety .
For more information, please visit your credit card site.

CREDIT CARD CHARGES

If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly.
The credit card used will be charged at the time of purchase even in the case of a pre-order although the shipment of these items takes place later in the season.

PAYPAL

By choosing the Paypal payment method, the customer can pay directly through his Paypal account. Loverlock reserves the right to ship the goods only to the address indicated on the account verified by Paypal. Using Paypal Express you can take advantage of the security of transactions made with Paypal too without having a registered account but using your credit card. Customers who want to use PostPay card they will necessarily have to create a Paypal account and link your card before you can complete your purchase on our site.

CASH ON DELIVERY

Only in Italy it is possible to pay for your purchase with the cash on delivery payment method, by paying the BRT courier cash (default method) or checks (in case of a request made to our customer service) directly upon delivery. The maximum amount for cash on delivery is €5,000.

 

The Loverlock customer service always makes a phone call to the customer who has indicated the method of payment on delivery to ask for confirmation.

Shipping

Buy your favorite garment. We ship it wherever you want, in Italy, Europe or in the world.

Check the shipping policy.

Help

Do you have doubts or do you need a hand? Contact us via chat, phone or email.

Contact theassistance.

Returns

Don't like the item you bought? Make a return or request an exchange.

Read the return policy.