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Klarna FAQ

We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.Here’s how it works:Step 1Add products to your cart and select “Klarna” when you check outStep 2Enter a few personal details and you’ll know instantly if you’re approvedStep 3Klarna will send you an email confirmation and reminders when it’s time to pay andyou can manage your orders and payments in the Klarna app.

Pay in 3 interest-free instalments

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automaticallyevery 30 days. No interest or fees. Select the Klarna option and enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with acredit reference agency. This will not affect your credit score.No interest. No fees. No impact to your credit score.- A new way to pay that's an alternative to a credit card.- 3 instalments gives you flexibility to shop without interest or hidden fees.- Not making your payment on time could affect your ability to use Klarna in the future.- Debt collection agencies are used as a last resort.You must be 18+ and a UK resident to be eligible for this credit offer.

Pay online or in the app

Review your latest purchases and make payments in the Klarna app oronline.

  • Download the Klarna app: ​https://www.klarna.com/app
  • Log in online:​​ https://app.klarna.com/login​​
  • Chat with customer service: ​https://www.klarna.com/uk/customer-service/

Safe and secure

With Klarna, you are always covered through Klarna’s ​Buyer Protectionpolicy​. Modern safeguards protect your information to preventunauthorized purchases.

Frequently asked questions

Visit our FAQ (​https://www.klarna.com/uk/customer-service/​)​ page tofind out more about using Klarna.

About Klarna

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way tosend money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.

  • More than 90 million shoppers are using Klarna.
  • 200,000 retailers are working with us worldwide.​​
  • We’re one Europe’s largest banks and we’ve been powering online checkouts for over 15 years.

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make yourmonthly repayments on time.

Loverlock Srl is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is onlyavailable to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply. Please note that Pay in 30 days and Pay in 3instalments are not regulated by the FCA.

Shipping

Buy your favorite garment. We ship it wherever you want, in Italy, Europe or worldwide.

More info shipping policy.

Help

Any doubts or do you need help? Contact us by chat, mail or telephone.

Contact our Custumer Service help.

Returns

Don't you like what you've purchased? Make a change or a return.

More info refund policy.

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