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Terms And Conditions of "My Account"

1. SERVICES

LOVERLOCK SRL ("LOVERLOCK ") offers you the possibility to use the following services "MY ACCOUNT" ("Services") *:

  • PERSONAL INFORMATION: Manage your registration details.
  • MY ORDERS: Follow the shipment of your orders, change or return the articles that are not for you and see the history of your orders.
  • RECEIPTS: Stores receipts related to your purchases.
  • WISHLIST: Save the items you want and keep an eye on their availability.
  • PAYMENT METHOD: Save or change your preferred payment method and the cards you use for your purchases and complete your orders in a fast and secure way.
  • SHIPPING ADDRESS: Save or change your addresses to always have them at your fingertips and finish your purchases faster.
    2. REGISTRATION
    2.1

    If you want to use the services you must be an adult user, register on loverlock.it by creating your account on "My account" and accept these terms and conditions for the use of the services ("conditions"). Registration is free. To create your account, you will need to fill out the registration form by entering the required information and guarantee to LOVERLOCK that the information provided during the registration process is complete, correct and truthful. We will send you an email to confirm your registration. Please note that credentials to access your account should only be used by you and cannot be transferred to a third party. Without prejudice to the legal limits, LOVERLOCK shall in no way be held liable for access to your account by unauthorized third parties. Please keep your credentials private and inform LOVERLOCK immediately if you suspect that there has been unauthorized access to your account or that your password has been infringed.

    2.2

    For providing some services it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you want to take advantage of these specific services, you will be asked to provide your consent to be contacted by LOVERLOCK for related communications via SMS, email or other communication channel.

    2.3

    Please also consult, if you have not yet done so, our general terms of use that form an integral part of these conditions. For any other legal information, see the general terms and conditions of sale, right of withdrawal and privacy policy of loverlock.it.

    3. DURATION AND TERMINATION
    3.1

    The registration to the services will be effective from the moment you receive the corresponding confirmation email and for the whole period in which you will use the services.

    3.2

    You can at any time, and for any reason, cancel your subscription to the services by submitting a request to our customer service by selecting "Privacy". If you have exercised the right of withdrawal, we will send you an email to confirm that the services have been cancelled.

    3.3

    LOVERLOCK reserves the right to cancel your registration with the services in the event of breach of the directions contained in these conditions, or if no personal data have been provided, complete, truthful and correct, without prejudice to entitlement to compensation of the damage suffered. LOVERLOCK also reserves the right to temporarily suspend, without prior notice, the provision of services for the time necessary for the necessary and/or appropriate technical interventions to improve the quality of the services. LOVERLOCK may, at any time, discontinue the provision of services if there are security reasons.

    4. SERVICE WARMING

    LOVERLOCK does all the possible actions to provide accurate services. Without prejudice to the legal limits, the services are provided free of charge as they are ("AS IS"). LOVERLOCK does not warrant, but not limited to, the quality, the good functioning, the absence of interruptions or the suitability of the services for a scope or a particular result planned by the user.

    5. VARIATION AND UPDATING

    These conditions are revised from time to time also in consideration of any regulatory changes. The new conditions will be effective from the date of publication on loverlock.it. We kindly ask you to regularly access this section to verify the publication of the most recent and updated conditions.

    Shipping

    Buy your favorite garment. We ship it wherever you want, in Italy, Europe or worldwide.

    More info shipping policy.

    Help

    Any doubts or do you need help? Contact us by chat, mail or telephone.

    Contact our Custumer Service help.

    Returns

    Don't you like what you've purchased? Make a change or a return.

    More info refund policy.

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